Management System Administrator
Management System Administrator
- 7807
- Dartford
- Permanent
This role does not offer visa sponsorship
We're looking for a confident, proactive administrator to play a key role in maintaining our quality systems. You'll be at the heart of the business, acting as a central point of coordination and working closely with teams across the organisation to keep processes and documentation accurate, well‑controlled and continually improving.
What you'll be doing
- Managing and maintaining the organisation's quality management documentation, ensuring it is accurate, up to date, well‑structured and clearly presented
- Controlling document versions, metadata, templates and formatting to meet internal standards
- Creating and maintaining guidance manuals that explain how systems are managed and governed
- Updating, adding and removing content in line with requests from content owners
- Monitoring document usage and feedback to drive improvements
- Supporting system issues by raising and tracking IT support tickets
- Promoting the importance of quality, governance and good documentation across the business
- Preparing a monthly summary of system changes for visibility and communication
- Using internal communication channels to raise awareness and encourage engagement
- Providing ad‑hoc support to users of the Project Gateway Governance system
What we're looking for
- 5 GCSEs (grades A–C / 9–4), including Maths and English
- Experience in an administrative, coordination or operational support role
- Strong document management, record‑keeping and proofreading skills
- Confident communicator, comfortable presenting and engaging with people at all levels, including senior stakeholders
- Proactive, organised and detail‑focused
- Able to work independently and manage priorities effectively
Desirable
- An analytical mindset with the ability to interpret and present data
- Ability to handle confidential information with professionalism and discretion
- Proficient in Microsoft 365
This role would suit someone who enjoys taking ownership, improving how things work, and being a trusted point of contact across the business.
About Us
Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.
Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.
As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.
We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com
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Our Benefits
Private medical insurance
Life assurance
Personal accident and injury insurance
Income protection
Pension - basic & enhanced
Annual leave
Discounts portal
Online doctor
Voluntary benefits
Work-life benefits
Employee assistance programme