Based in the Dartford Head office

The Trade Specialist Systems Manager is part of the People Systems team, which supports the systems used by employees across Laing O'Rourke's Europe hub. This role focuses on the systems that support our Trade Specialist colleagues who work on site across our projects.

The role is responsible for delivering and supporting Trade Specialist systems, including managing system integrations and application interfaces (APIs). It helps ensure systems are consistent, compliant, and efficient, while supporting effective data governance.

Key Accountabilities

Support workforce systems including the Aurora suite, Central Log Transfer System (CLTS), HOD and Cloud user management, system guides, and Stage 2 Cloud module rate reviews.
Build strong relationships across the business to understand requirements and deliver effective system solutions.
Manage system changes, including reviewing and prioritising requests.
Look for opportunities to improve and streamline processes and systems, working with other People systems where possible.
Support the People Systems Lead by contributing to business cases for system investment.
Provide ad hoc reporting for the Trade Specialists team, including reports from the Mobility, DTA, and Travel Request applications.
Work with the People Data Analyst to develop and maintain Trade Specialist Power BI reports, including forecasting, training and competencies, agency hours, and analysis.
Manage the Trade Specialist Training and Competency Matrix.

Essential

Strong experience using LOR enterprise systems, including timesheet management systems and COINS.
Advanced experience writing SQL Server queries.
Advanced Microsoft Excel skills.
Understanding of GDPR and DSAR requirements.
Knowledge of Industrial Relations and Human Resources processes.

Skills and Attributes

Confident working with IT systems and supporting multiple processes.
Working knowledge of Microsoft Visio.
Strong problem‑solving skills with the ability to manage changing priorities.
Able to work collaboratively and build strong working relationships across the business.
Clear communication skills, with the ability to explain technical information to non‑technical audiences.
Highly analytical, with confidence working with data and reports.
Resilient and adaptable in a fast‑paced environment.
High level of confidentiality and strong commitment to GDPR principles.
Good commercial awareness and industry knowledge.

About Us

Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com

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