Learning Experience Co-ordinator

This role does not provide visa sponsorship 

Based in Dartford 

We're looking for a Learning Coordinator to support the delivery of high quality learning and leadership programmes at Laing O'Rourke. This is a hands on coordination role focused on organising programmes, supporting learning events, and delivering a great learner experience.

We're open to candidates with a background in event management, coordination or similar roles. This is a people facing position, so we're looking for someone personable, proactive and confident working with a wide range of stakeholders.

Please note: occasional UK travel is required, including some overnight stays (with at least one month's notice).

What You'll Be Doing:

You'll help coordinate and deliver key programmes, including:

• People Manager Series
• Leadership programmes
• Construction Engineering Masters (in partnership with the University of Cambridge)

Key responsibilities include:

• Coordinating learning programmes end-to-end, from nominations and launch events to masterclasses and close events (virtual and in-person)
• Providing on-the-day support at in-person learning events, responding quickly to issues as they arise
• Managing learning administration, including invoicing, contracts, attendance tracking and updating records in SuccessFactors
• Liaising with internal stakeholders (People team, leaders, executives) and external partners (learning providers, venues, University of Cambridge)
• Supporting logistics such as room bookings, materials, diary management and communications

Skills and Experience:

• Strong organisational and coordination skills
• A personable, confident approach and the ability to build positive working relationships
• Initiative and the ability to work independently
• High attention to detail, particularly when managing processes and data
• A customer-focused mindset and commitment to delivering a positive learner experience
• An interest in improving processes and ways of working
• Data skills, including cleaning, analysing and interpreting data (Excel or similar)
• Good digital skills, with experience using tools such as:
  • SuccessFactors LMS
  • Microsoft Office (Excel, PowerPoint, Word, SharePoint)
  • LinkedIn Learning
  • Articulate, Adobe Acrobat/Photoshop, Mentimeter or similar tools