Quality Manager

Location: Oxford Ellison 

At Laing O'Rourke, we're proud of our 160-year legacy, but our focus is firmly on the future. As a globally respected engineering and construction enterprise, we bring world-class expertise to deliver complex, high-profile projects for both public and private sector clients. Through our unique integrated business model, we offer end-to-end solutions across engineering, construction, and asset management—ensuring exceptional outcomes at every stage of a project's lifecycle. Innovation, collaboration, and sustainability are at the heart of everything we do. By working closely with industry leaders and academic partners, we develop pioneering approaches that deliver lasting, efficient, and sustainable solutions

About the role: The Quality Manager supports the project team in developing and maintaining project procedures, including the project quality plan. They ensure the project meets all required standards and contract requirements. The role also provides quality assurance and control support, helping the team deliver excellent work and keep customers satisfied.

In addition, the Quality Manager leads assurance and compliance activities, working with project leadership to set a strong quality culture and drive ongoing improvements. This is a site-based role and may sometimes require travel and overnight stays.

 Responsibilities include:

• Implement the Quality Management System in line with the Quality Policy.
• Manage Quality within assigned areas and act as a Quality contact for stakeholders, including third-party certification assessors
• Deliver training, inductions, toolbox talks across the project (i.e. leadership, supervisors and managers, interfaces and workforce) to improve productivity, quality, sustainability, and safety by eliminating errors.
• Guide and review execution deliverables such as Quality Plans, Method Statements, Inspection & Test Plans, Work Procedures and Material Approval Forms, including those prepared by Suppliers.
• Lead/support the Quality Incident Event Process (QIEP) for Category 1 Non-Conformance Reports (NCRs), ensuring thorough investigation, root cause analysis, and implementation of corrective actions to prevent recurrence. Support the QIEP panel and ensure compliance with the QIEP procedure.
• Ensure the development and effective management of LTQR / handover documents. Work closely with information management to guarantee progressive collation of records, maintaining the golden thread of information and submissions to the client as required.

• Degree in Geomatics/Engineering Surveying or Tech Qual (NVQ/TSA) or relevant qualifications preferred
• Support Europe Hub strategies, objectives, and initiatives. Attend Europe Hub Quality briefings and forums to support cross-sector/hub lessons learned.

Key Skills & Experience:

• Strong communication skills and confidence in developing relationships across the project, organisation, supply chain, clients and wider networks.
• Experience in Quality across governance, assurance, compliance, improvement and leadership with strong technical knowledge.
• Understanding of project systems (e.g., Fieldview, Asite, Trimble) for digital construction and assurance.
• Technical and Quality opportunity and risk management.
• Skilled at prioritisation and implementation in complex environments.

Qualifications (Desirable):

• ISO 9001:2015 Internal or Lead Auditor certified or working towards. Recent application of audit skills is preferred.  
• A Chartered Member of the (CQI) Chartered Quality Institute (or an equivalent recognised Quality body), or an appropriate engineering institute or working towards. 

Don't match all the criteria? We are open and always happy to hear from people with transferable skill sets and a commitment to learning.

About us:
We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com

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