Senior Area Quality Manager - Expanded

Expanded are currently recruiting for a Senior Quality Manager / Quality Lead to support the function across a range of multi-disciplinary projects.

Location: National 

Role & responsibilities:

Management System Control and Leadership

• Lead the implementation and upkeep of the QMS across the Expanded Business Unit.
• Develop and maintain BU-specific processes aligned with iGMS and the hub Quality Manual.
• Represent Quality in leadership meetings and chair the monthly Ops & Quality forum.
• Monitor industry trends and customer needs to drive continuous improvement.
• Liaise regularly with Explore Manufacturing Quality regarding manufactured products.

Operations and Implementation

• Provide quality oversight from bid to completion across all projects, including supply chain packages.
• Represent Quality in internal/external meetings and maintain key stakeholder relationships.
• Champion a Quality Culture; identify risks, escalate issues, and pause works when necessary.
• Review and advise on Quality Plans, ITPs, Work Procedures, and Supplier documentation.
• Oversee assurance, LTQRs, and certification packs, ensuring progressive client submission.
• Support quality strategies and escalate performance risks/opportunities.
• Engage with external bodies to align with industry best practices and innovation.
• Provide leadership to quality managers; manage resources and career development tools.
• Appoint or act as Quality Representative as needed.

Monitoring & Reporting

• Conduct internal audits and close out findings; support ISO 9001 and BS 99001 compliance.
• Track Quality KPIs (e.g., NCRs, Snags, Audits) and share insights with the SLT.
• Deliver regular reports.

Training

• Deliver training, inductions, and toolbox talks to reduce errors and improve outcomes.
• Lead GIRI training and support forums, Quality Week, CQI mentoring, and external engagement.

What are we looking for?

• Minimum of 10 years' experience in Quality across governance, assurance, compliance, improvement, and leadership with strong technical knowledge.
• Familiarity with high assurance regulated industries (e.g., Power, Nuclear, Rail, Energy, Healthcare).
• Strong communicator in all mediums and confidence in developing relationships across the organisation, supply chain, clients, and wider project networks. Previous experience in a similar leadership position with experience managing teams.
• Good experience working with reinforced in-situ and pre-cast concrete in complex environments.
• Thorough understanding of ISO 9001:2015 and associated standards e.g. ISO 10005:2018 and how they are applied to eliminate risk and build in excellence.
• Excellent IT skills: ability to interpret data and highlight trends/opportunities.
• Thorough knowledge of project systems e.g. Fieldview; Asite; Trimble and how these enable digital construction and assurance.
• ISO 9001:2015 Internal or Lead Auditor certified or working towards. Recent application of audit skills is preferred.
• A Chartered Member of the (CQI) Chartered Quality Institute (or an equivalent recognised Quality body), or an appropriate engineering institute or working towards.